Manager work on POS

This page is for the Manager role on site (POS).

In plain words

You help the shift when a cashier has “no button” or an error.
You can also set up printers on this POS.
People and menu in the office are set in Cloud (if you have a login).

Where to sign in

1. POS computer → open the POS.
2. Your manager PIN → sign in.

3. Open personal shift.

What a manager can do on POS

Action	Where
Everything cashier / senior can	Sell, pay, close cash, refunds
Remove a line from an order	In the order → delete / decrease → may ask for your PIN
Close cash session	Bottom Cash
Print / theme settings	Left menu (☰) → Settings
QR for waiter / checker tablet	Left menu → Mobile access
Tickets at entrance when needed	Entrance device (if permitted)

Help remove a line

1. Open the order.
2. Find the wrong line.

3. Delete / decrease.
4. If POS asks for a manager PIN — enter yours, do not write digits on a sticky note for the cashier.

More: remove a line.

Settings on this POS

Left menu → Settings:

• Print — which printer prints the check;
• Theme — light / dark;
• Printer connections — link to Windows printers.

Full guide: POS settings.

Close the day (cash)

If senior cashier cannot — close cash yourself: close cash session.

What a manager should NOT do “for everyone”

• do not lend your PIN “for a minute”;
• do not give everyone support admin;
• full menu / stock / new employees — in Cloud, not every day on POS.

If an employee has no button

1. They used their PIN.
2. Personal shift is open.
3. For payment — cash session is open.
4. Still missing — their role in Cloud has no checkbox. Office → Roles tab.

See also: who does what, cashier work, senior cashier.